文档内容介绍：
Training & Tools—Black Belt
Training
Leading Teams
DMAIC 1
DMAIC 2
Training Project
Software & Intranet Tools
E:TOOL
Power Point
Mini Tab
Excel
Visio & Project
Other Important Six Sigma Roles
Project Sponsors
People (many times leadership) within the existing organization most closely associated with a project. They are typically the ones who will gain or lose the most from the project’s success or failure
Process Owners
People responsible for on-going post-implementation support of process changes/improvements
Must work closely with Project Sponsor and/or Black Belt throughout project
Improvement Team Members
Participate in all steps of defining and implementing projects
They are the subject matter experts
Six Sigma APD Rollout
APD Six Sigma Organization
Six Sigma Leadership
Black Belt & Property Training Cycle
Six Sigma Training Investment
Six Sigma Training Deployment
General 6 Sigma Information
1) The E Tool
Process Improvement Methodology
The Statistical Tools used
Tollgate Checklist – Define
2) Innovation Transfer
Innovation Transfer provides us the vehicle to get all Management Teams trained on the importation of Best Practice Projects
iDMAIC Statistics
3) Key Lessons Year 1
Drive Changes That Make A Difference For the Guest & To The Business
本文档包含在《酒店管理宝典光盘》中
